Privacy Policy for Traverse City Comedy Fest

Effective Date: November 13, 2025

This Privacy Policy describes how Traverse City Comedy Fest (referred to as “we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website, www.traversecitycomedyfest.com/ (the “Site”), and utilize our services, including purchasing tickets or submitting information (such as a comic submission or a general question).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1.  Information We Collect

We collect several types of information from and about users of our Site, including: 

·  Personal Information: Information that can be used to identify you, such as your name, email address, mailing address, phone number, and payment information.

·  Usage Information: Details of your visits to our Site, including traffic data, location data, logs, and other communication data, and the resources you access and use on the Site.

·  Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

2. How We Collect Information

We collect information directly from you when you provide it to us, and automatically as you navigate through the Site.

A.   Information Provided Directly by You

You may provide us with Personal Information when you:

·  Purchase tickets or merchandise.

·  Sign up for our email newsletters or updates.

· Fill out forms on our website (e.g., performer submission, volunteer form, sponsor form, and/or contact form).

·  Interact with us via social media or email.

B.    Information Collected Through Third-Party Services

We utilize several third-party platforms to provide our services. These platforms collect, process, and share information as outlined in their own respective privacy policies.

Third-Party Service
Purpose of Use
Data Collected (via their platforms)   

Square (Square, Inc.)

Payment Processing & Point-of-Sale (POS) Transactions

Payment card details, billing address, purchase history.

Evvnt (Evvnt Inc.)

Event Listing & Ticketing Platform

Name, payment card details, billing address, purchase history, name, email, phone number, order details, ticketing preferences.

Jotform

Online Forms & Data Collection

Information submitted through forms, such as contact details or application data.

We recommend reviewing the privacy policies of Square, Evvnt, and Jotform for a complete understanding of their privacy and data handling practices.

C.    Automatic Data Collection

As you browse our Site, we may use cookies and other tracking technologies to collect information about your equipment and browsing patterns. This helps us improve the user experience and analyze Site usage. 

3.  How We Use Your Information

We use the information we collect for various purposes, including:

· To provide services: Processing your ticket purchases and delivering the services you have requested.

· To communicate with you: Sending you confirmations, updates about the Fest, marketing materials, and responding to your inquiries.

· To improve the Fest: Analyzing customer feedback and usage data to improve our events and website experience.

· To enforce policies: Carrying out our obligations and enforcing our rights arising from any contracts entered between you and us.

· For security and fraud prevention: Protecting the integrity of our ticketing and payment processes. 

4.  Disclosure of Your Information

We may disclose your Personal Information:

· To Service Providers: To third parties we use to support our business, such as the payment and ticketing platforms mentioned above (Square, Evvnt, and Jotform).

· For Legal Reasons: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

· For Protection:  If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Traverse City Comedy Fest, our customers, or others.

· With Your Consent: For any other purpose disclosed by us when you provide the information.

5.  Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

· All payment transactions are handled by trusted, PCI-compliant third-party vendors (Square and Evvnt) who are responsible for securing your payment data.

· The safety and security of your information also depend on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.

6.  Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site.

7.  Amendments to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page.  The date the Privacy Policy was last revised is identified at the top of the page.  You are responsible for ensuring we have an up-to-date active email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

8.  Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Traverse City Comedy Fest Email:  stuartl@traversecitycomedyfest.com.

Website:  www.traversecitycomedyfest.com/